Urban Flavours (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, urbanflavours.co, or engage with our services.
1. Information We Collect
We may collect various types of information when you interact with us, including:
Cookies: Small data files stored on your device to enhance your browsing experience. You can control cookies through your browser settings.
Personal Information: Name, email address, phone number, billing information, and other details you provide when booking or contacting us.
Usage Data: Information about your interaction with our website, including IP address, browser type, device information, and pages viewed.
2. How We Use Your Information
We use your information to:
Marketing and Communication: To send you promotional content, updates, and offers, if you have opted in. You can unsubscribe at any time.
Process Bookings: To manage your bookings, communicate with you about your events, and facilitate payments.
Improve Our Services: To enhance the user experience on our website, including analyzing usage data and trends.
3. Sharing Your Information
We respect your privacy and will not sell or share your personal information with third parties, except:
Legal Requirements: To comply with applicable laws, regulations, or legal requests if necessary.
Service Providers: To trusted partners who help us deliver our services, such as payment processors, email service providers, and analytics tools.
4. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access or disclosure. However, no online service is entirely secure, so we cannot guarantee absolute protection.
5. Your Rights
You have rights regarding your personal information, including:
Opt-Out: Opt out of marketing communications by following the unsubscribe instructions in our emails.
Access and Correction: Request access to or correction of your personal data.
Deletion: Request deletion of your information, subject to applicable legal obligations.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience on our website. You can adjust your cookie settings through your browser, but please note that disabling cookies may limit your experience on our website.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.
8. Contact Us
If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:
Urban Flavours
Email: info@urbanflavours.co